COVID-19 Health and Safety Protocols

COVID-19 Health and Safety Protocols - Last updated September 2, 2021


  • All service providers are fully vaccinated! We are now offering NASAL (nostril or septum) piercings and jewellery changes! Stay tuned for updates on ORAL (tongue or lip) piercings and jewellery changes.

  • We are operating by APPOINTMENT ONLY.


  • We are SCREENING and REFUSING SERVICE to any client WITH SYMPTOMS (fever, cough, chills, muscle pain, difficulty breathing), or is UNDER QUARANTINE ADVISEMENT.


  • Customers MUST WEAR A CLOTH or MEDICAL FACE MASK (regardless of vaccination status) that covers their mouth and nose during their visit at the studio. Staff will be wearing face masks and gloves, and piercers will also be wearing face shields during procedures.


  • HAND HYGIENE (washing or sanitizer) must be performed by clients when they enter and by employees before every interaction with a new client or employee.


  • We ask that clients ARRIVE ALONE (or with one guardian if a minor). A staff member will let you in when we are ready to start the appointment. Everyone entering the studio must PROVIDE IDENTIFICATION for CONTACT TRACING.


  • We are LIMITING CLIENTS and EMPLOYEES in the studio to allow for 2 METERS of PHYSICAL DISTANCING.


  • We are DISINFECTING regularly used surfaces after each client, such as door handles, counter tops, pens, tablets, personal mirrors and card processing terminals. Customers are not allowed to touch jewellery.


  • We refuse to allow symptomatic employees to work. Our employees are self monitoring their health before starting work. If any employee develops any symptoms while on the job we have a protocol in place to isolate them until they are safely able to leave.

Other Changes

  • Our water dispenser will not be available to clients.

  • Our restrooms are for emergency use only at this point.

  • No outside food or drink allowed in the studio. Please contact the studio if you feel you might need an exception.

  • Clients may select from curated pre-made candy goody bags IF THEY BEHAVE!

  • If you are a member of a vulnerable population, please contact us so we can book an appointment at the beginning of our studio hours.